Returns & Refund Policy
Hum aapki satisfaction ki 100% guarantee dete hain. Agar aap service se khush nahi hain toh purchase ke 7 din ke andar poora paisa wapas milega — koi sawaal nahi.
Aap refund ke liye eligible hain agar:
- Purchase ke 7 din ke andar request ki ho
- App genuinely kaam nahi kar raha ho
- Technical issue ho jo hum fix nahi kar sake
- Wrong product deliver hua ho
- Double payment ho gayi ho
Yeh cases mein refund applicable nahi hoga:
- App successfully use kar liya ho aur baad mein refund maanga ho
- 7 din ke baad request ki ho
- Account sharing ya misuse ki wajah se terminate hua ho
- Terms of Service ka violation kiya ho
- "Mujhe pasand nahi aaya" — bina technical reason ke
- Internet connection ki problem ki wajah se streaming issue ho
Note: StreamAll ek digital product hai — ek baar access use ho jaane ke baad refund sirf genuine technical issues pe diya jaata hai.
Refund process hone mein kitna time lagta hai:
- Request review — 24-48 ghante
- Approval ke baad processing — 1-2 business days
- Bank/UPI mein credit — 3-5 working days
- Credit card pe — 5-7 working days
Total time: Request se leke paisa wapas aane tak maximum 7-10 working days lagte hain. Agar isse zyada time ho toh humse contact karo.
Kuch special cases mein partial refund diya ja sakta hai — jab service partially use ho chuki ho ya partial technical issue ho. Yeh hamari team ke discretion pe depend karta hai.
StreamAll ek one-time lifetime payment hai — koi subscription nahi hai toh cancel karne ka option nahi hai. Agar aap service use nahi karna chahte toh:
- 7 din ke andar refund request karo
- Aapka account deactivate kar diya jaayega
- Poora paisa wapas mil jaayega
Purchase ke 7 din ke andar email karo. Order ID aur reason zaroor mention karo — hum 24-48 ghante mein reply karenge.
📧 helpstreamall@gmail.com