Privacy Policy
StreamAll aapki personal information ko kabhi sell nahi karta. Yeh policy explain karti hai ki hum kaunsa data collect karte hain, kyun karte hain, aur kaise use karte hain.
Jab aap StreamAll use karte hain toh hum yeh information collect karte hain:
- Account Info — naam, email address, phone number
- Payment Info — transaction ID, payment method (card details store nahi hote)
- Device Info — device type, OS version, app version
- Usage Data — kaunse shows dekhe, watch history, preferences
- Technical Data — IP address, browser type, log files
Collect kiya hua data sirf in kamon ke liye use hota hai:
- Account create karne aur manage karne ke liye
- Payment process karne aur confirm karne ke liye
- Customer support provide karne ke liye
- Service improve karne ke liye
- Security aur fraud prevention ke liye
- Important updates aur notifications bhejne ke liye
Hum aapka data kabhi sell nahi karte. Sirf yeh limited cases mein share hota hai:
- Payment Gateway — Razorpay sirf payment process karne ke liye
- Legal Requirement — court order ya government request pe
- Service Providers — jo hamare platform ko technically run karte hain
Promise: Aapka data kisi advertiser, marketer, ya third party ko kabhi nahi diya jaata. Yeh haara firm commitment hai.
Hum cookies use karte hain better experience ke liye:
- Login session maintain karne ke liye
- Aapki preferences yaad rakhne ke liye
- Website performance improve karne ke liye
- Analytics — kitne log site use kar rahe hain
Note: Aap browser settings se cookies disable kar sakte hain, lekin isse kuch features kaam karna band kar sakte hain.
Aapka data safe rakhne ke liye hum use karte hain:
- SSL encryption — saara data encrypted hota hai
- Secure servers pe data store hota hai
- Payment details hum store hi nahi karte
- Regular security audits hote hain
- Limited employee access — sirf zaroorat pe
Aapko apne data ke baare mein yeh rights hain:
- Apna data dekhne ka right — kya store hai
- Data correct karwane ka right
- Data delete karwane ka right
- Data processing rok ne ka right
- Account delete karne ka right
Koi bhi right use karna ho toh helpstreamall@gmail.com pe email karo. Hum 7 working days mein process karenge.
Hum aapka data tab tak rakhte hain jab tak:
- Aapka account active hai
- Legal requirements ke liye zaroorat ho
- Account delete karne ke baad — 30 din mein saara data remove ho jaata hai
- Payment records — 7 saal (Indian tax law ke according)
StreamAll 18 saal se kam umra ke logon ke liye nahi hai. Hum jaanboojhkar kisi minor ka data collect nahi karte. Agar koi minor ne account banaya hai aur aapko pata chala, toh turant helpstreamall@gmail.com pe contact karo.
Haare platform mein kuch third party links ho sakte hain — jaise OTT platforms ke links. Unki privacy policies haari responsibility nahi hai. Hum recommend karte hain ki aap unki policies bhi padh lo.
Hum yeh Privacy Policy kabhi bhi update kar sakte hain. Major changes ke liye hum aapko email notification bhejenge. Continued use of service means aap updated policy se agree karte hain.
Apne data ke baare mein koi bhi sawaal ho toh seedha humse contact karo. Hum 24-48 ghante mein reply karte hain.
📧 helpstreamall@gmail.com